Returns & Exchanges
Return Policy
At Aven Apparel, we want you to love your purchase. If for any reason you're not satisfied, we offer a hassle-free return policy within 7 days of delivery.
Eligibility:
- Items must be returned within 7 days of delivery.
- Items must be unworn, unaltered, and in original condition.
- Items must have all original tags and packaging.
- Items purchased on sale or during promotions are eligible for return.
Return Process:
1. Contact our customer service team via email aveninquiries@gmail.com or phone +92 317 7014296 to initiate the return.
2. Provide your order number, reason for return (should be valid), and preferred refund method.
Refund Options:
- Full refund to original payment method.
- Exchange for a different size is possible
Refund Timeline:
- Refunds will be processed within 5-7 business days of receiving the returned item(s).
Exceptions:
- Items damaged or altered after delivery are non-returnable.
- Shipping costs are non-refundable.
NOTE*All packages returned will be checked before return is approved.
Contact Us:
Email: aveninquiries@gmail.com
Phone: +92 317 7014296
Hours: 11 AM - 8 PM
Additional Tips:
- Keep your invoice and order number handy for easy returns.
- Use a trackable shipping method to ensure your return reaches us.
At Aven Apparel, we want you to love your purchase. If for any reason you're not satisfied, we offer a hassle-free return policy within 7 days of delivery.
Eligibility:
- Items must be returned within 7 days of delivery.
- Items must be unworn, unaltered, and in original condition.
- Items must have all original tags and packaging.
- Items purchased on sale or during promotions are eligible for return.
Return Process:
1. Contact our customer service team via email aveninquiries@gmail.com or phone +92 317 7014296 to initiate the return.
2. Provide your order number, reason for return (should be valid), and preferred refund method.
Refund Options:
- Full refund to original payment method.
- Exchange for a different size is possible
Refund Timeline:
- Refunds will be processed within 5-7 business days of receiving the returned item(s).
Exceptions:
- Items damaged or altered after delivery are non-returnable.
- Shipping costs are non-refundable.
NOTE*All packages returned will be checked before return is approved.
Contact Us:
Email: aveninquiries@gmail.com
Phone: +92 317 7014296
Hours: 11 AM - 8 PM
Additional Tips:
- Keep your invoice and order number handy for easy returns.
- Use a trackable shipping method to ensure your return reaches us.
Thank you for shopping with Aven. We're committed to providing the best products and service.